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Description
Preventative maintenance is often overlooked as an unneeded service.
Preventative maintenance is all things done while the computers are working fine
to prevent them from breaking down. Simple things like dusting off the equipment
is considered part of preventative maintenance. This alone keeps the equipment
from building up a layer of dust that traps heat in and leads to early computer
failure.
Key Benefits
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Priority response times
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Monthly inspections included to keep your
equipment running
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24 hours of maintenance provided for 12 hours
cost!
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Emergency and priority service discounts
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Single point of contact
Capabilities
- Long term relationship
- Find new avenues of increased efficiency with continued scanning and
analyzing of your network
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- Reduce needless damage
- Lower the number of service calls by having
maintenance done on a periodic basis
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- Save money
- Save 50% off of all work performed
Reference Accounts
- A Marketing Company
- We provided many hours of service to fix multiple issues. By having a
support agreement they were able to save over $3,000!
With having an agreement our technicians are able to identify deficient
network areas quickly
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- A Communications Company
- They saved more then $1,000 for their small network by signing up for an
agreement. Now all problems are identified before they become issues
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- A Medical Billing Firm
- With the large number of customers they have,
a backlog in processing claims can quickly cause problems for their
customers and themselves. After a lightning strike destroyed their
communications equipment they had just that problem. Billing claims started
piling up and their billing person was out of touch. Decisive action was
needed, so we were brought in to help.
After identifying and repairing the broken fax and related
telecommunications equipment, a relieved office manager was able to process
the millions of dollars in claims that had built up. Realizing they didn't
want this to happen again a proactive approach was taken. A plan was
created to allow secure remote access to the data files required for
transmitting the billing material.
Within a week all authorized employees could work from home, if needed, and
transmit all necessary billing material to Medicaid before a backlog could
be created.
To also deal with the single person billing, more employees we hired and
thanks to the server adding them into the network was a quick and painless
process. The whole system now provides for quick access and processing of
claims.
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